New Year, No Food

Today, Monday 4th January 2016, is a bank holiday in Scotland and not England this is because Scotland get two days off for New Year and as the 2nd was on a Saturday it was carried forward to the Monday.

As it's not a holiday in England today will be the first day in the office for many people in 2016. Those travelling to work on Virgin Trains East Coast this morning in first class were probably looking forward to their complimentary breakfast.

Stop with the Nectar promotions

November had a Nectar promotion for double points which we have already covered. Now in December they have this offer where if you book a ticket you will get a 1000 point 'Christmas bonus', 1000 Nectar points are worth £5.

We're not happy that VTEC are continuing to stir the Nectar pot. Those who remember East Coast Rewards don't want constant reminders about Nectar and how poor the scheme is. If Nectar needs to be mentioned why so prominently, all it does is cause resentment.

New First Class service

Along with the introduction of the new First Class menus they have introduced a new style of service. I have been told this is a trial so please give your feedback whether good or bad. Remember that people are more likely to give feedback if they're unhappy, so if you are enjoying the new style then it's critical that you're heard too.

The (not as) disappointing (as I thought) Black Friday sale

UPDATE: although I still feel it was a big omission excluding first class fares I have found a silver lining. There's some exceedingly good fares for relatively short journeys (for example Newcastle to York, Berwick or Edinburgh or London to Peterborough or Grantham). For example you can do Newcastle to Edinburgh for £10.85, this would make a great day trip or Newcastle to York for £6.30.

I'm certainly no fan of Black Friday but I do enjoy travelling VTEC and can't resist a bargain.

So I was looking forward to this EPIC sale...

If you want Nectar points...

UPDATE: Hull Trains is no longer part of Nectar. GWR and TransPennine Express remain part of the scheme.

Compared to rewards scheme we used to have Nectar is a rubbish scheme. Even compared to other supermarket schemes it does not perform well, as we show on NoToNectar. However, if you collect Nectar points because they're 'better than nothing' you really should be booking all your rail travel through a FirstGroup site.

The HackTrain

First of all I'd like to apologise on behalf of Save East Coast Rewards to those organising the first HackTrain event in March. March was the first month of operation of Virgin Trains East Coast and there was a lot of anger that they scrapped an excellent rewards scheme and replaced it with one of the worst in the UK. At the time it felt like VTEC were ignoring us and our Twitter followers who are regular travellers on the East Coast route, we genuinely thought that scrapping the rewards scheme was going to be the first of many cutbacks.

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