I've been asked (politely) by Virgin Trains East Coast to remove their business plan document and associated commentary. Ideally we can engage in some constructive discussion in the future rather than being ignored. The reason I posted the business plan was I considered it a historical document, it covers a period of time which has already passed so it was interesting to compare what was planned for 2016-17 and what actually happened, it was also interesting seeing their views on their first year performance.
If East Coast was still run by the government this information would be accessible via Freedom of Information requests, unfortunately private operators aren't obliged to provide this info to the public. Although I don't believe any of the information included here is commercially damaging (although it might have been if it was published during the period the document relates to) I will respect their request.
As with any article in the blog section the views here are my own and may not represent other contributors.