Virgin Trains East Coast recently launched a sale that was limited to a selected number of passengers. If you didn't receive the invite you had missed out on the chance for some great value fares. Feel free to use the template below to submit your complaint to Virgin Trains East Coast but remember it'll be more effective if you customise the message. Normally sales are open to everyone.

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Privacy info: this form is directly submitted to Virgin Trains East Coast and we do not store any of the data you provide on our systems. The Virgin Trains East Coast privacy policy is available here and if you prefer you can complain via the VTEC website.